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Why Mark Zuckerberg’s Writing Style Erodes Our Trust in Facebook

By February 13, 2019 No Comments

In the past few years, Zuckerberg has made a lot of apologies to the Facebook community. He’s written a lot of explanations in Facebook posts. He’s even produced written testimony for Congress.

Rather than restoring trust, Zuckerberg’s statements have often eroded trust between Facebook and its user base even further, making the situation worse, not better.

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